It costs $19 monthly to send and receive 800 pages, making it a more cost-effective option. SRFax (opens in new tab) is another notable competitor to eFax. It’s a more affordable option, costing $19.99 per month to send and receive 800 fax pages, compared to eFax, which costs $29.99 monthly to send and receive 750 pages. eFax: The competitionįax.plus (opens in new tab) is a popular alternative to eFax. The eFax Help Center has comprehensive information about the application’s features and settings. Live support is available via chat or telephone 24/7, according to the official website. While there aren’t any help forums, you can contact eFax support directly if the Help Center doesn’t have the answer you’re looking for. It contains guides for setting up and using eFax, adjusting preferences, and more. The eFax Help Center is the first place to look if you run into any issues while using the service. Instead, eFax will email you when faxes are available and link you to view them on the website, which is secured by a TLS connection.Įnhanced Security is available as a free add-on for eFax Plus and Pro users. Users with Enhanced Security won’t receive faxes in their inboxes. Plus and Pro users can add more protection by contacting customer support to activate eFax Enhanced Security. While Plus and Pro users don’t get the same security options, faxes sent online or through the mobile app are still encrypted in transit. eFax: SecurityĮFax offers robust security measures, and Corporate users gain access to enough protection to comply with a variety of standards including HIPAA, GLBA, and 256-bit TLS. You should receive a confirmation email once your fax reaches its intended destination. However, we observed a pattern of user complaints that faxes often take a long time to reach the recipient. That said, it’s easy to view and manage faxes regardless of how you’re accessing the platform.ĮFax streamlines the process of sending faxes, so you can usually send documents within a few seconds to up to 50 people at a time. The eFax website has a relatively basic design, but both eFax Messenger and the mobile app look more modern. (Image credit: eFax) eFax: Interface and performance It means the data you want to send is kept secure and safe while being transmitted from your own device (Web, computer or Mobile) to FaxMate’s secure servers. Using high-grade SSL (Secure Sockets Layer) means your documents are transmitted encrypted by creating a secure tunnel protected by 128-bit or higher AES encryption.

When sending faxes using the eFax mobile apps, eFax Messenger software or the eFax web portal, your fax documents are automatically encrypted at SSL 128 bit encryption in transit to ensure your faxes are sent securely. FaxMate servers have nearly 100% uptime, which assures secure, encrypted delivery of all your important faxes. With no hardware or software involved, there’s no chance of losing fax pages or leaving the most important page sitting unattended on the fax machine for anyone to find. We’ll send your faxes straight to your personal inbox, where your information will remain private and confidential. With FaxMate, you’ll never have to worry about your important faxes left unsecured on a fax machine or sensitive faxes being auto-printed from a shared fax machine.

Search faxes by date, name, or even keyword tag using the iPhone fax app or Android fax appĭouble down on security With FaxMate, all your faxes remain confidential and private in your personal email inbox.

Apply “tags,” or keyword categories, to organize your faxes in your eFax Message Centre.

Create customized folders for your faxes – such as by client, or by type of fax.

Organize your faxes for storage – making them easier to retrieve even years later. So organised, you’d swear it was made just for you Quickly find any faxes by searching specific keywords, tags or date. From your smartphone, tablet or computer, you can easily retrieve your faxes anytime.

You might be wondering, “What happens to my faxes after I’ve sent or received them electronically? Are they stored somewhere? Could I easily access them months later, if I had to?” Thanks to FaxMate’s Lifetime Storage and Online Retrieval features – both included free with your FaxMate account – you can!įaxMate safely stores online every fax page you send and receive for the life of your account. Your filing cabinet is wherever you want it to be

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